Cancellation policy

Last Updated: March 16, 2026

This Purchase Options Cancellation Policy explains how customers may cancel recurring purchases, subscription orders or other ongoing purchase arrangements offered by Drink Future Pty Ltd.

This policy applies to any subscription or recurring purchase option available through the Drink Future website.

1. Subscription Purchase Options

Drink Future may offer customers the option to purchase products through recurring delivery arrangements or subscription based purchase options.

These purchase options allow customers to receive products automatically at selected delivery intervals.

Subscription details including delivery frequency and pricing will be displayed at the time of purchase.

2. Cancelling a Subscription

Customers may cancel a subscription or recurring purchase at any time.

Cancellation may be completed by:

• logging into your customer account and managing your subscription settings
• contacting our customer support team

Cancellation requests must be submitted before the next billing date to prevent the next order from being processed.

If cancellation is requested after an order has already been processed, that order may still be fulfilled and shipped.

3. Billing and Order Processing

Subscriptions are billed automatically according to the selected delivery schedule.

Once a recurring order has been processed and payment has been taken, the order enters our fulfilment process.

Orders that have already been processed may not be cancelled.

Customers may cancel future recurring orders at any time.

4. Pausing or Modifying Subscriptions

Where available, customers may modify subscription settings including:

• delivery frequency
• shipping address
• payment method

Changes must be made before the next billing date to apply to the upcoming order.

5. Refunds for Subscription Orders

Refunds for subscription orders are handled in accordance with the Drink Future Returns and Refund Policy.

Due to the nature of alcoholic beverages, change of mind refunds may not be available once an order has been processed and dispatched.

Nothing in this policy affects your rights under Australian Consumer Law.

6. Failed Payments

If a subscription payment fails, we may attempt to process payment again using the stored payment method.

If payment cannot be successfully processed the subscription may be paused or cancelled.

7. Policy Updates

Drink Future may update this Purchase Options Cancellation Policy from time to time to reflect changes in business practices or legal requirements.

The most current version will always be available on our website.

8. Contact

For questions regarding subscription cancellations or purchase options please contact:

Email: hello@drinkfuture.com.au
Website: www.drinkfuture.com.au